FAQ
We’ve answered some common questions below to help make your shopping experience with AURIINA simple and transparent.
Where is AURIINA located?
AURIINA operates in the United States. Our business address is:
3022 Race St, Fort Worth, TX 76111, United States
Do you offer free shipping?
Yes. We provide free standard shipping on all orders within the United States.
How long does delivery take?
Orders are typically processed within 1–3 business days, Monday through Friday.
After processing, shipping usually takes 3–7 business days.
Total estimated delivery time: 4–10 business days.
Will I receive an order confirmation email?
Yes. After placing your order successfully you will receive a confirmation email with your order details.
Do you provide order tracking?
Yes. Once your order is shipped, you will receive an email containing your tracking information.
Tracking information may take 24–48 hours to become active after shipment.
What is AURIINA’s Return Policy?
You can find detailed information about returns, refunds, eligibility and timelines in our Return & Refund Policy on the website.
How can I request a return?
To start a return please contact us at support@auriina.shop.
Please include your order number and the reason for your return.
Are there any items that cannot be returned?
Return eligibility is subject to the conditions outlined in our Return & Refund Policy. Any applicable restrictions will be communicated according to our return policy.
Customer Support
For any questions, our support team is ready to assist:
Business Name: AURIINA
Address: 3022 Race St, Fort Worth, TX 76111, United States
Email: support@auriina.shop
Contact: +1 520-534-0012
We are committed to providing helpful and reliable support to make your shopping experience as smooth as possible.