Privacy policy
Privacy Policy
At AURIINA we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how AURIINA collects, uses and protects information when you visit or make a purchase from auriina.shop.
1. Information We Collect
When you visit our website, place an order, contact us or otherwise interact with our store we may collect information such as:
Your name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details
Information you provide when contacting customer support
Device, browser and website usage information
We only collect information that is reasonably necessary to operate our store and provide our services.
2. How We Use Your Information
We may use your information to:
Process and fulfill your orders
Process payments
Ship your purchases
Provide order confirmations and shipping updates
Respond to customer service requests
Process returns, refunds or exchanges
Improve our website, products and customer experience
Prevent fraud and protect the security of our store
Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our store are processed by third-party payment providers. AURIINA does not generally store your complete payment card information on its own systems.
Payment providers may collect and process information according to their own privacy policies.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the store function properly, remember preferences, understand website usage and improve your shopping experience.
You can adjust your browser settings to control or disable cookies. Some features of the website may not function properly if cookies are disabled.
5. Sharing Your Information
We may share your information with trusted service providers when necessary to operate our business including providers that assist with:
Payment processing
Order fulfillment and shipping
Website hosting and technology
Analytics
Customer support
Fraud prevention and security
We do not sell your personal information for money.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website or business.
6. Shopify
Our store is powered by Shopify which provides the e-commerce platform that allows us to sell our products and provide our services.
Shopify may collect and process information in connection with your use of our store. Shopify's privacy practices are described in its own privacy policy.
7. Third-Party Services
Our website may contain links to or use services provided by third parties. These third parties may collect information according to their own privacy policies.
AURIINA is not responsible for the privacy practices of third-party websites or services that we do not control.
8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, alteration or disclosure.
However no method of transmission over the internet or electronic storage is completely secure so we cannot guarantee absolute security.
9. Children's Privacy
Our website is not intended for children under the age required by applicable law to provide consent to the processing of personal information.
We do not knowingly collect personal information from children in violation of applicable laws.
10. Your Privacy Rights
Depending on where you live you may have certain rights regarding your personal information including rights to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used or shared
Opt out of certain marketing communications
To make a privacy-related request, please contact us using the information below.
11. Marketing Communications
If you choose to receive promotional communications from us we may send information about products, offers or updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe instructions included in the communication or by contacting us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
AURIINA
3022 Race St
Fort Worth, TX 76111
United States
Email: support@auriina.shop
Phone: +1 520-534-0012